Resolved Question

What is the link between £20 and the division of Labour?

Economics teacher told me there is a distict link between them..cant see it though. thanks

Best Answer - Chosen by Asker

Look up 'Adam Smith' (his picture appears on the back of the £20)

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• If there was not division of labour, there would be no money.
• Both not worth anything these days!

Resolved Question

Does anyone know the address E. mail to complain about Starbucks.?

it is not a trivial complaint,
Thanks Pat

Best Answer - Chosen by Asker

This is the form you fill out. Yes they do read them.

http://www.starbucks.com/customer/contac…

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• They dont care what you think

Resolved Question

State how poor customer service can have an impact on the reputation an organisation?

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Customer service is all about how people perceive your company based how you act towards them.

When you call a company on the phone, and someone answers, that person is expected to be
courteous
professional
knowledgable enough to direct your phone call to the right person the first time.
to be able to help you with your question

All of the things that this person does and says while they are talking to you is going to have a direct impact on how you perceive the whole company.

If the person was a jerk to you and not very helpful, then you are going to think that everyone else in the company is a jerk, and you wont want to do business with that company again.

Customer Service has everything to do with how you serve the customer

Customer service is what many companies reputation is built on.

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• Well for me I order from a well known company online and it took them over 4 months to deliver my goods. When I rang customer services I kept being passed from one department to the other and every time I had to re say my reference number and details. I have never used them again as there incapable of olving any complaint or problem. If a company has poor customer service that has no intention in trying to resolve the situation then I am not interested in purchasing or using there service. I want to know that there is a team in place willing to help. I don't pay cash up front and then sit back and hope I receive my goods. It shouldn't be a 50/50% chance that customer services will help me.
• Customer service is the first impression customers get of a company. If a customer has a bad experience with customer service, that will reflect on the entire company. Most people will think that the entire company is bad (or good) based on how they are treated in customer service.
• I ordered some stuff from an internet company a few years back. It took them a month to finally process my order after many phone calls and emails. They finally got it shipped and didn't give me a discount or anything. They said it was in stock and waiting to be shipped the first two weeks and then they said it was out of stock. Either way, after I got my stuff, I never even went back to their website. I don't do business with them at all and I tell others to stay clear of them as well.

Resolved Question

BA sets seat charges... what utter nonsense!?

http://news.bbc.co.uk/2/hi/uk_news/82742…

I have just read that BA are introducing seat charges for their customers from 7th October. In short, this means that people travelling on a short haul flight will have to pay up to £10, and up to £60 for a long haul business class flight.

As a long time BA customer I feel that BA have let customers down. This is a completely non-sensical policy. Basically we have to ay a surcharge to choose to sit on a plane. I am so angry by this latest action from a struggling airline. Willie Walsh needs to be sacked. They are no better than Ryanair.What next, a charge for food on the plane. Is BA wanting to become a budget airline? I will be travelling on other airlies in future. Goodbye BA.

Best Answer - Chosen by Asker

"What next, a charge for food on the plane. "

I thought you pay the extra for the food anyway.

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Resolved Question

Does anyone know who this number belongs to?

I have an unknown number on my telephone bill, it's a premium rate number but I have no way of knowing who it belongs to unless I ring it up. This i do not want to do because my itemised bill tells me it costs £9.00 per seven minutes. It has been rang five separate times so I have a massive bill of nearly £50.00!! The number is 09061702924. I have tried to trace it over the net but have had no luck, I would like to have a vague idea before I tackle the culprit. Thanks for your help!

Best Answer - Chosen by Voters

apparently its rapidshare. (according to this source)

looks like they've had the same thing.

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Other Answers (4)

• Dawnie:
  
  Call your phone carrier and ask them who it belongs to. They can tell you, and then you can report it as an unauthorized/fraudulent call, requesting credit for each of the charges.
  
  Once you're reported it, the phone company should pursue it for you.

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• You may be the caller.
  
  http://whocallsme.com/Phone-Number.aspx/…

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• According to a search I've just done
  
  Its for Haribo Sweets
  
  do you have any sweet addicts in your house,
  who might be entering a competition or similar ?

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• ask your telephone company to find out-I think they are legally bound to do so and let you know.

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Resolved Question

Does anyone know how Amazon.co.uk can estimate delivery?

Hi All,

Does anyone know what javascript or something similar Amazon.co.uk uses to estimate delivery?

For example, it says ''Get this item next day if you order in the next 1 hour''. What that mechanism called?

Thanks!

Best Answer - Chosen by Voters

For Java code, ask in Computers ..

The business answer is, the Postal service (eg Parcel Force etc) guarantees Next Day delivery if you get the items to the Post Office / Depot / collection point by (typically) 3pm and pay extra (or 1st Class ...) ... Amazon will know how long it takes their staff to locate and pack the books and the last time each day (when packages are collected from their warehouse) that guarantees Next day delivery.

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Resolved Question

Is there a postal strike in medway at moment?

i am aware of postal strikes in london and so on has it gone national now? i havent seen a postman since last week and it sure feels like a strike i cant find any info on this so wounderd if anyone knew there was ty!!!

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Its hitting different areas at different times. I believe that part of the South East will be hit this week.
The whole things a mess.

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Resolved Question

How long do Royal Mail take to get back to candidates who have had an interview (Apprenticeship) with them?

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This question about "How long do Royal Ma… " was originally asked on Yahoo! Answers United Kingdom

Resolved Question

You are a new manager and your duty manager wants you to look after your former department but you need to ...?

You are a trainee manager and you have been asked by the duty manager to look after your old department for two weeks, whilst your old department manager is on holiday. You have also been asked by your human resources manager to ensure that you complete your development program for the trainee management scheme. You are very good friends with everyone in your department.
Question (1): What is the best course of action to take first?
Question (2): What is the worst course of action to take first?
Kindly chose from the options below:
a) agree to look after the department.
b) apologise to the duty manager; explain that you need to concentrate on your development.
c) do one week in your old department and one week on your development plan.
d) ask to swap with another department manager; work in their department for one week instead; work on your development plan for one week.

Thank you very much for your responds.

Best Answer - Chosen by Voters

You need to get the HR and duty managers together to discuss how the cover period will fit within your development or whether it will extend your development period... it could segue nicely and it isnt an either/or situation necessarily.

Not sure this is your decision to make, speak to them both together. You can't just decide to cover the position for some of the time and then do what you feel is good... doesnt work like that.

The worst course of action is to do something without consulting anyone else and to leave things hanging. The best course of action is to act responsibly and maturely to ensure the department is covered and that, hopefully, that effort can be reflected in your development.

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Other Answers (1)

• None of the above.
  
  I would ask for a meeting with the human resources manager and the duty manager.
  In the meeting I would suggest that the human resources delay the development program for the two weeks while you help out the old department.
  If this was a good run business this problem would not have occurred in the first place as there would have been communication between the managers.
  It was the duty managers responsibility to check with your new human resources manager before taking you off the job to cover for someones holiday.
  This will ensure that everyone is happy and that you come out smelling of roses.

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Resolved Question

Why have companies stopped promotions and pay rises?

I know that it is down the credit crisis, but how does it actually help the company?
Surely people should only be promoted for the company benefit anyway.

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When the economy is in a slump, a company usually backs away from type of spending. Speculation from economists keep companies from making any moves because they could find themselves laying-off, downsizing, and even closing their doors. Promotions and pay "raises" come when production is high not low.

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Resolved Question

Is hyperstar Pakistan a joint venture between MAF and Carrefour? or Is it being operated as franchise by MAF?

Haperstar is an international retail hypermarket, opearting in fortress stadium lahore, Pakistan. I want to confirm, whether it is joint venture between MAF ( Majid Alfuttaim Group) and Carrefour, or Does MAF operating it as franhise of Carrefour? Kinldy answer it!

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well this maket is famous in Lahore but i dnt know who is operating it

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Resolved Question

How do I draft a contract of employment for myself when I am a Director of my own company?

My business partner and I are Executive Director's of our own Ltd company and we own approx. 80% of the company between us.
However, there are 2 other non exec. directors in the company who own the remaining 20% of the company.

Given that background, what would I have to do create a contract of employment for my business partner and me?
Would such an agreement require the signatures of the non executive directors and investors?

Best Answer - Chosen by Voters

You probably need a lawyer there.

Generally, the rule is that officers should not self-deal when they have a conflict of interest unless the deal is approved by a majority of board members without a conflict of interest, or if it is ratified by the majority of share's holders. The safest way to do that would just be to get the other two directors to approve it. Otherwise, you could force it by vote of your shares, but you would definitely need a lawyer in that contingency.

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Resolved Question

CAn someone give me defination for statutory sectors?

CAn someone give me defination for statutory sectors?

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In the UK, the "statutory sector" usually refers to that part of the workforce which is employed by organisations which exist by law, or provide services required by law. This includes the civil service, non-departmental public bodies (so-called "quangos"), and local councils and all the services they provide from electoral administration to social services. The NHS is also part of the statutory sector.

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Resolved Question

Definiation between voluntary sector un private sector?

Definiation between voluntary sector un private sector?
Can someone explain the difference?

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Voluntary sector consists of any organisation which is run by a voluntary board, not always charities, but community groups and self help groups as well.
Private sector consists of any organisation which is set up to make money for its owners and/or members.

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• Voluntary sector is your charities etc.
  Private sector is a company that is owned by one person/partners.

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