Resolved Question

I have an electric card meter and i want it taken out.?

the company said they will take it out but i have to pay £50 then they do a credit check and i have to pay by direct debit. i don't mind the credit check or paying by DD. Before i signed up with eon the rep said i could get the meter taken out with them. After i signed up eon then said i had to wait for 12 months before they would do it. Now the 12 months are up they are going to charge me to do this. I contacted them and said i would report them to Oftel and Watchdog, all they said was if Im not happy then move company's which i don't want to do. Can anyone help me with this, Im sick of large company's ripping off the little people

Best Answer - Chosen by Voters

Rep's lie .. all the time .. they will say anything to get you to 'sign up' to their company == Rep's get COMMISSION .. their wages depend on signing up lots of new customers ...

Approach another utility company and ask them about taking out the meter .. the time to negotiate (and get it in writing) is BEFORE you are 'sign up' to the deal .. once they have got you, they don't give a sh*t ..

Here's an example of the letter you write to the new company :-
"I agree to move my Electricity and Gas suppliers to yourself on Monthly DD, when you replace the card meter with a standard meter at no cost to myself"

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